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FAQ

Provider FAQ

What kind of Agnes needles are available?

Agnes has 9 different types of micro-insulated needles. Each type differs in size and length of insulation and targets specific concerns. For more information, please refer to Provider information. To place an order for more needles, please contact us here.

Who should I contact for questions and product support?

Our goal is to provide the best user support, product knowledge, and clinical resources that are essential to use Agnes RF with safe procedures for the best results. Email your questions to info@iagnes.com or call 844-811-1154 to contact our support line. Our office hours are Monday through Friday, from 8:30 am to 5:30pm PST.

Device warranty?

Agnes Medical provides a two-year manufacturer's limited coverage for the main Agnes RF device and one-year coverage on peripherals. Please refer to the user manuals for more details. For extended warranty information, please contact our sales advisor at 844-811-1154.

Are there any contraindications for Agnes RF procedures?

Yes, do NOT schedule Agnes RF procedures on patients with the following conditions: Pregnancy, Uncontrolled diabetes, various infectious diseases, pacemaker, certain metal implants, or other reasons not recommended by a primary care physician.

Events/live workshops?

Agnes Medical USA is always looking for ways to engage with the aesthetic community. Please refer to Events for more information on upcoming events.

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AGNES MEDICAL
2281 W 190th Street Suite 100
Torrance, CA 90504, U.S.A.
844-811-1154

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Tel. 844-811-1154
Email. info@iagnes.com

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