FAQ

Agnes has 9 different types of micro-insulated needles. Each type differs in size and length of insulation and targets specific concerns. For more information, please refer to Provider information. To place an order for more needles, please contact us here.

Our goal is to provide the best user support, product knowledge, and clinical resources that are essential to use Agnes RF with safe procedures for the best results. Email your questions to info@iagnes.com or call 844-811-1154 to contact our support line. Our office hours are Monday through Friday, from 8:30 am to 5:30pm PST.

Agnes Medical provides a two-year manufacturer's limited coverage for the main Agnes RF device and one-year coverage on peripherals. Please refer to the user manuals for more details. For extended warranty information, please contact our sales advisor at 844-811-1154.

Yes, do NOT schedule Agnes RF procedures on patients with the following conditions: Pregnancy, Uncontrolled diabetes, various infectious diseases, pacemaker, certain metal implants, or other reasons not recommended by a primary care physician.

Agnes Medical USA is always looking for ways to engage with the aesthetic community. Please refer to Events for more information on upcoming events.